Returns and refunds

We pour a lot of care into every item, and we want you to love what you receive. Because we are a small nonprofit running limited batches, please read our policy before you order.

All Sales Are Final
All purchases are final. We do not offer refunds, returns, or exchanges for change of mind, wrong size ordered, or buyer's remorse. Please review the size and product details carefully before checking out. If you have a sizing question, reach out through our contact page and we will gladly help before you buy.

Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, we will make it right. Contact us within 7 days of delivery with your order number and clear photos of the issue. Once we confirm the defect, we will send a replacement of the same item and size at no cost to you. If that item or size is sold out, we will offer a comparable replacement or store credit.

Wrong Item Received
If we sent the wrong item or size, that is on us. Contact us within 7 days of delivery and we will get the correct item to you at no additional cost.

How to Reach Us
For any issue with your order, contact us through our shop's contact form or email pangeagardencollective@gmail.com with your order number and details. We are a community-run team and will respond as quickly as we can, usually within a few business days.