Privacy policy
Effective date: August 6, 2026
Pangea Garden Collective ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our shop, place an order, make a donation, or sign up for our newsletter, and how we use and protect it.
Information We Collect
When you interact with us, we may collect:
- Contact and order details such as your name, email address, shipping address, and phone number when you place an order or arrange local pickup.
- Payment information when you make a purchase. Payments are processed securely by our payment provider. We do not see or store your full card number.
- Newsletter details such as your name and email address if you subscribe to our mailing list.
Basic usage data such as your browser type and general activity on our store, collected automatically through cookies and similar tools to help the site function and improve.
How We Use Your Information
We use your information to process and fulfill orders, arrange local pickup, respond to your questions, send order updates, send newsletters and news about our work if you have opted in, and keep our store secure and running.
Who We Share It With
We do not sell your personal information. We share it only with trusted services that help us operate:
- Big Cartel, which hosts our online store and processes orders.
- Stripe, which securely processes payments.
- MailerLite, which manages our email newsletter.
These providers only receive the information they need to perform their service and are required to protect it. We may also disclose information if required by law.
Email Marketing
If you subscribe to our newsletter through MailerLite, we will send you updates, event news, and stories about our work. You can unsubscribe at any time using the link in any email, or by contacting us.
Cookies
Our store uses cookies to keep it working properly, remember your cart, and understand how visitors use the site. You can control cookies through your browser settings, though some features may not work without them.
Data Retention
We keep your information only as long as needed to fulfill orders, meet legal or accounting requirements, and support our ongoing relationship with you. You can ask us to delete your information at any time.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing emails at any time. To make a request, just contact us using the details below.
Children's Privacy
Our store is not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page.
Contact Us
If you have questions about this policy or your information, reach us at pangeagardencollective@gmail.com.